#BakersDozen is a series of interviews with leading professionals in the fields of law, consulting, finance, tech, and more.
The infusion of natural language processing and machine learning into the legal profession will allow lawyers to serve more customers in the same hour than they ever thought possible. As the technology improves, so will the quality of legal services, while the cost and speed will drop. More customers – business and consumers – will have affordable access to legal support. Lawyers who build A.I.-enabled service products will benefit professionally and economically in ways they did not know were possible.
I went to law school straight from undergrad (Yale to Yale), where I realized that while I loved much of the substance of legal work, its rhythm wasn’t suited to my temperament.