Nicole Black: Legal Technology Evangelist, MyCase


Who are you and what is your role?

Nicole Black, attorney and Legal Technology Evangelist at MyCase, which provides legal practice management software for solo and small firm lawyers. I like to think that I exist where law and technology intersect and it’s my job to educate lawyers on how technology can change their lives and their practices for the better.

What do you think will be the single most defining technical or operational feature of the next 1-5 years in law? And then, same question – but over the next decade?

For the next 1-5 years, it’s cloud computing. Cloud computing is coming of age in the legal profession and we’ve reached a tipping point where lawyers not only understand its benefits, but also recognize that its many benefits greatly outweigh its perceived risks. The ability to securely access case files and communicate from clients from anywhere using any device is a game-changer that gives lawyers greatly increased flexibility, convenience and mobility. Over the next decade, it’s surely AI. The technologies needed to truly make AI a functional, useful tool are finally where they need to be to make AI both functional and incredibly useful in the legal profession.

Artificial Intelligence (AI) is touted as a game-changer for law. What do you think?

See above. I do think it is a game-changer and that advancements in AI in the coming years will have a dramatic impact on the legal profession.  AI software grounded in machine learning and advanced analytics will impact many areas of practice by reducing the amount of rote work typically performed by lawyers. Many new products will be released to assist lawyers with a vast array of functions. Technology tools will be designed to take advantage of AI to streamline timekeeping, contract review, due diligence analysis, legal analytics for litigation and more. While some lawyers will view AI software as a threat, most will realize that these tools are a welcome change. Rather than replacing lawyers, AI software will instead remove some of the drudgery from lawyers’ lives, allowing them to focus on higher-level analytical thinking and their clients’ needs.