#BakersDozen is a series of interviews with leading professionals in the fields of law, consulting, finance, tech, and more.
Tell us a bit about yourself and how you came to be in the legal business?
The two joys in my early life were research (young librarian’s club) and technology (BASIC for the Apple II), and those became the guiding principals of my career. From founding the investment arm of the first OCC-regulated Internet Bank to being the youngest equity partner of a large investigative firm, I’ve been fascinated by the use of technology to reduce inefficiencies and enhance the role of the professional as storyteller. During my career in investigative services, I worked hand-in-hand with our litigator clients to help them win cases through access to information.
What do you do for a living right now?
I am the founder and chief executive officer of FactBox, which provides cloud-based fact and evidence management software for litigators. FactBox grew out of my personal frustration. Professionals like investigators and litigators deal in huge sets of complex information, but software for professionals was either bespoke on-premise software solutions for tens of thousands of dollars or else a consumer app with a more pricey “business” label. Lawyers have great memories and great workarounds. But we also have frustrating wasted time, duplicative efforts and late nights.
What has been your greatest triumph and your greatest success in the legal services field and what did you learn from each?
My greatest triumph and success was building FactBox, a product that enhances the work life of our litigator customers. It was incredibly difficult to design a complex product for a complicated set of tasks that feels light and easy to use. There were many moments when we thought it might be an impossible effort. I learned that, despite their reputation, experienced c-suite litigators do want technology…as long as it works and is easy to use!